๐ฟ Shipping & Processing Policy
Weโre a small, handmade business, and every order is carefully packed by hand by real people โ not machines ๐ค
๐ฆ Order Processing Time
-
Orders are processed within 2โ3 business days.
-
Processing time may be slightly longer during festivals, peak seasons, or government holidays.
-
Sundays and public holidays are non-working days.
This time allows us to carefully prepare, quality-check, and pack each order with care.
๐ Shipping Method
-
We offer FREE SHIPPING on eligible orders.
-
Delivery timelines vary based on location and local postal conditions.
โ ๏ธ Possible Delays
While we do our best to dispatch orders on time, delays may occasionally occur due to:
-
Festivals and high order volumes
-
Government or public holidays
-
Postal service delays
-
Technical or logistical issues beyond our control
We truly appreciate your understanding during such times.
๐ค A Small Business Note
As a small business, we donโt operate like large corporations or warehouses.
Your patience and support mean the world to us and help us continue doing what we love ๐ฟ
For any questions, please reach out โ we respond within 24โ48 business hours (MonโSat).